HR & Training Jobs In South East Southern

We require the candidate to live within the postcode patch who has experience writing policies, providing face to face advice to clients and feels comfortable conducting Employment Law training events with groups of clients.

Job title: Employment Field Consultant

Main purpose of job: To liaise with clients and create the personnel documentation and deliver client group training.

Responsible to: Area Manager.

Main tasks of job:

• Meet with clients and create the personnel documentation or to critique the clients own documentation to meet their needs, in accordance with our cliens policies and procedures.
• Liaise with office based employment consultancy staff, diary bookers, and your area manager as appropriate in order to provide a professional consultancy service specific to the client requirements.
• Liaise with clients and deal with queries as appropriate.
• Manage your workload and the creation of client documentation in accordance with the clients policies and procedures.
• Deliver client group training in accordance with the service level agreements.
• Ensure deadlines and any targets are met.
• Attend team meetings, as required.
• To record work utilising the systems in place.

The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.

Required qualities

• Thorough knowledge of personnel practices and employment law
• Professional approach
• Organisational and time management skills
• Attention to detail
• Excellent computer and WP skills
• Current Driving Licence

Desired qualities but not essential

• Confident manner facing clients and on the phone
• Ability to work under pressure
• Previous group training delivery

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.

Overall Purpose/Objectives of Role:

1. To be responsible for the provision of recruitment, reward, training and development and all HR policies within the organisation.
2. To support the Human Resources Manager in providing an effective HR service which leads the Company towards achieving its business objectives.

Key duties:

1. Provision of a successful recruitment and selection strategy, ensuring probationary reviews are carried out by managers and new employees are confirmed in post where appropriate.

2. Assisting the HR Manager in ensuring that policies and procedures are developed and applied fairly and consistently throughout the company in accordance with current legislation.

3. Provide professional HR Advice and support to all employees and managers on the full range of HR topics.

4. Ensuring excellent employee relations and communications are encouraged across the organisation by working closely with managers and employees.

5. Providing proactive customer focused advice and guidance to managers on legal and employee relations matters, including disciplinary, grievance and absence control matters, being mindful of potential legal claims and liaising with company lawyers.

6. Working alongside managers to assist in training needs analysis and developing training plans to meet the needs of the business. Organising and, where appropriate, delivering relevant training as required.

7. Responsible for building effective and positive working relationship with the designated HR Administrator on a day-to-day basis.

Legal knowledge
- Good working knowledge of applying and implementing HR policies and procedures.
- Good working knowledge of employment law specifically the Dispute Regulations.
- Practical understanding of the legal implications of employment decisions
Policies and procedures.
- Experience of writing policies and procedures to meet legislative requirements that are accurate, clear and with only one interpretation.
- Experience of identifying and implementing new policies and procedures.

Reward
- Experience of various Pay & Shift schemes.

Training
- Experience of developing, designing and delivering HR related training.
- Experience of working with managers in identifying training needs.
- Experience of working with external providers to identify training outcomes and objectives.

Business understanding
- Experience of Manufacturing/Engineering environment.
Time management and planning
- Focused on target completion.
- Ability to work on a number of projects at the same time.
Negotiating skills
- Experienced in negotiating use of resources with other departments.
- Experience of agreeing actions with others and following this through.
Communication
- Ability to communicate and influence at all levels of staff.
- Experience of presenting to senior people within an organisation.
- Fully IT literate.
Collaboration and co-operation
- Able to develop and foster co-operative attitudes within the team.
- Understands the way their work impacts on other departments.
Goal achievement
- A self starter, who takes responsibility for own work and for that of others.
- Takes pride in achieving things and getting them right first time.
Team work
- Experience of working in a team environment.
- Experience of coaching and delegating.
Learning and development.
- Able to demonstrate achievement and ongoing interest in CPD.
- An understanding of the principles of continuous improvement.
- Graduate member of CIPD achieved through qualification (or studying toward) or a relevant degree plus CPP.
- Extensive experience in conducting Disciplinary, Grievance and Capability.
- Experience of working as an HR Advisor in a company employing over 100 people.

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.

Job Purpose Statement

To act as a HR Business partner for the Regional Managers and support their Store Managers to implement the Retail HR priorities on: Organisational Change, Recruitment, Retention, Training and Development, Engagement, Reward and Recognition, Employee Relations, Performance Management and Talent Management. Provide advice, coaching and support on all HR related issues.

Job Dimensions – Facts and Figures

Financial
Managing all HR Interventions in line with agreed budgets.
Full understanding of retail KPIs and alignment to HR KPIs.

People
Business Partner for 6-8 Regional Managers and / or 2-3 Franchise Territory Managers and approx 150 - 180 Store Managers.

Key Accountabilities
Work in partnership with Regional Managers to implement the HR priorities for Retail, through the creation of Regional HR Business plans and providing guidance, support and coaching on people activities. Ensure Regional people KPI performance is reviewed on a periodic basis and robust plans are produced to address issues.

Work closely with the FTMs to understand their development needs. Provide appropriate 1-1 coaching and support to assist them in delivering an effective business partner service to their franchisees.

Develop and maintain a sound understanding of retail and franchise use facilitation and coaching techniques to support the Regional Managers and Franchise Territory Managers to identify business opportunities and resolve business issues.

Work with Regional Managers to implement and embed the Retail KPIs and supporting PDR processes. Conduct talent reviews twice a year to identify recruitment and development needs across the Regions and translate this into detailed succession and mobility plans to ensure we retain our best people.

Organise, deliver and evaluate effective Training and Development interventions in line with the overall priorities identified in the Retail Training & Development plan. Work closely with the Regional Managers to accurately identify Regional Training & Development needs ensuring that all identified needs are incorporated into the retail training plan. Provide appropriate 1-1 coaching where needs are identified.

Work with the Resourcing Business Partner to ensure all Store Manager and Assistant Store Manager vacancies are filled with high quality candidates that will engage our customers within agreed timescales by providing resourcing advice and support to the Regional Managers / Store.
Act as a role model for customer service across the business, providing coaching and support to store colleagues as appropriate and through your Business Partner relationships.

To coach Regional Managers and store management teams on the effective use of company people processes and behaviours.

Carry out specific retail HR projects as required such as retail incentives, engagement survey, Training & Development.

Knowledge
• CIPD Qualification preferred, candidates qualified by experience will also be considered.
• Commercial awareness and business acumen.
• Coaching, influencing and facilitation skills.
• Excellent understanding of core HR polices and procedures.
• Sound knowledge of Employment Law.
• PC literate.
• Proactive and ‘Can Do’ attitude.
• Ability to communicate effectively both verbally and in writing.
• Experience of training delivery and good presentation skills.
• Self-motivated, well organised, with the ability to travel across 6 - 8 regions covering over 150 stores.
• Track record in sound ER decision making and in sourcing and selection of quality candidates, preferably in a retail environment.
• Prior retail experience preferred.
• Understanding and awareness of the companies’ health and safety regulations in a store environment.
• Driving Licence is essential.

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.